Last updated May 31, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.


All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email our Product Code, Qty to Return and Sales Invoice no customer service at to obtain a Return Request Number. After receiving a RRN number, place the item securely in its original packaging, and mail your return to the following address:

Rakiro Biotech Systems Private Limited

R466 TTC Ind Area Rabale Midc
Navi Mumbai, 400701, INDIA
Tel No. : +91-022-47804040

RRN : No

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fifteen (15) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note the product is sent to us in the same condition as it was delivered to you. If the Product is opened or used we shall deduct the amount for the same while issuing Refund or it may not qualify for any Refund.


If you have any questions concerning our return policy, please contact us at: